FitCalls
The Specialist Leisure Communication Centre

Our in-house call centre and online contact management
facilities mean we are IDEALLY equipped to run an efficient package of call handling and outbound services for our clients.

Every project is individually tailored and is carried out by our
own high calibre operatives to ensure that a quality service is provided to enhance our client’s BUSINESS.

Our main communication services are:
• Lead management & appointment setting services
• New member integration calls
• Corporate Lead generation
• Cancellation follow up & Exit Surveys
• Annual member renewal calls
• Birthday party tele-marketing 

Our online contact management system allows both our clients
and ourselves to work on a database of prospects and members simultaneously to achieve cost savings and greater efficiencies while enhancing the sales or customer service proposition.

What our satisfied clients say about the service:

"Over 700 corporate memberships in 16 weeks
– it really works !!!".
Ken Biggs (Marketing Manager ELC Ltd)

"The feedback reports we receive allow us to respond
quickly to members comments and is a vital tool in our
customer retention programmes".
Ian Hobdell (Health & Fitness Manager, Active Luton)

"Our member referral programme accounts for almost
40% of our total monthly sales and is largely driven
by our member contact programme".
Dave Shaw (Sales & Marketing Manager, Finesse Leisure)

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