Our sales solution is made up of the following constituent parts.

Membership
staff supply
Our dedicated recruitment division will provide trained membership sales staff to either be employed through us working at your facility or be employed by you direct. We will advertise the roles and telescreen all suitable candidates and create a shortlist. Due to the regularity of our training program as outlined below we are able to provide a steady supply of trained sales staff to support your business goals.

Off-site Membership
Sales Training
In order to truly develop a 'sales culture' it is vital to have access to a regular ongoing training support service to ensure that sales performance is maintained despite staff turnover.

You will have unrestricted and unlimited access to our 3 day programmes.

The training school is held monthly (fortnightly in London), at easily accessible venues, new staff can be trained or retrained quickly.

In order to provide continuity in the service it is essential the content is consistent. Our training courses content has been designed with the following goals in mind:

• To instil confidence through
ocompetence
• To achive mastery through
orepetition and progression

Our course is certified through the I.S.M.M. (Institute of Sales and Marketing) and the 3 day course can be equally valuable to the following staff groups:
• Membership Sales & GENIUS
osystem training
oDays 1, 2 & 3
• Instructor Sales role training
oDays 1 o& 2
• Front Desk Sales role training
oDay 1
• Management teams
oDays 1, 2 & 3

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G.E.N.I.U.S. - The industry's best sales system
OYou will be granted the licence to run the G.E.N.I.U.S. system within your facility . The Genius system is a manual system that brings together the whole of the membership sales process. It forms a working structure to ensure that activity, productivity and relationship building becomes the focus of the Membership Advisors daily routine. The G.E.N.I.U.S. system is used in conjuction with a 12 week sales and marketing plan.

What does GENIUS do?
• Demonstrates how to set and
• achive targets
• Monitors performance on a daily,
• weekly and monthly basis
• Records activity in such detail that • an audit trail of all activity is
• possible
• Records and influences action on
• all customer feedback
• Support customers needs
• Develops lead generation
• strategies
• Comprises of all stationary
• necessary to run the system

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Consultancy support
Our consultancy service provides support and direction throughout each area of the Genius Sales Solution. We will set you up and guide you through everything detailed as part of this 'Sales Solution' package. We provide both on-site support as well as a telephone support service.

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